Refunds will only be granted to customers who did not receive their products within 35 days from the purchase date. If 35 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
If your package has shipped and is NOT received by the specific holiday or within 35 days, a refund for the product(s) amount will be issued. Shipping refunds will not be granted in this case.
At this moment, First-Moments does not accept returns. ALL SALES ARE FINAL. Please make sure that before you finalize your purchase, you have selected the correct sizes and colors of your item(s).
Please note that this information is subject to change and is up to the discretion of the company. If you have any more questions or concerns, feel free to reach out to sale@first-moments.com.